Privacy Policy

Last Updated: May 14, 2026

At winter-gleam, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our programmes
• Fill out booking forms
• Contact us via email
• Subscribe to our communications

This information may include:

• Name
• Email address
• Child's age
• Programme preferences
• Any additional information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed

2. How We Use Your Information

We use the information we collect to:

• Process and manage your programme bookings
• Communicate with you about our services
• Send you confirmation emails and programme details
• Improve our website and services
• Respond to your inquiries and provide customer support
• Comply with legal obligations

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and delivering our services
• When required by law or to protect our rights
• With your consent

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Data Protection Rights

Under UK data protection law, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us at [email protected]

6. Children's Privacy

While our services are designed for children and teenagers, we do not knowingly collect personal information directly from children under 16 without parental consent. All bookings and communications should be made by parents or legal guardians.

7. Cookies

Our website uses cookies to enhance your experience. For detailed information about our use of cookies, please see our Cookies Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 42 Deansgate, Manchester, M3 2EG, United Kingdom